Golden Elephants Food & Healthy Products (‘Golden Elephants’) manages product quality and safety assurance through a fully documented Quality Management System covering product sourcing, packaging, labelling, testing, receipt, storage and distribution of all products.

All our Brand products are developed by our Product Development team and produced to formally agreed specifications, which include strict microbiological, chemical and integrity standards, as well as ingredient origin and traceability information ensuring conformance to our strict quality standards.

We maintain a comprehensive system for logging customer complaints. Members of the Technical team assess all quality and other serious complaint information within 24 hours of receipt so that appropriate corrective actions can be taken. Golden Elephants also has a tried and tested system for isolating and recall/withdrawal of any non-conforming products.

If you have any issue with our products please contact us at: info@goldenelephants-products.com